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 Ellen M. Walk
Ellen M. Walk
Associate Dean, Administration
Assistant Professor, Information Systems
Assistant Professor, Management
Courses Taught Information Systems Operations Management Systems Analysis and Design Managing Business Process

Walk has served as chair of the School of Professional and Continuing Studies Information Systems program since 1997. She is a member of the University’s Cross School Curricular Oversight Committee and served as its chair for the 2012-2013 academic year. She is also a member of the School’s Academic Council and Admissions Committee.

Current research interests:

  • Business Process Analysis and Design: Application of business process management techniques to enrollment management practices in higher education. Analysis of the persistence and time-to-degree of non-traditional working adult students, for process improvements in forecasting, budgets, recruiting, admissions, advising, course scheduling.
  • Pedagogical methods in Operations Management courses: Quantitative methods approach versus unified business process management approach using the theory of constraints. Use of experiential process analysis projects in production, service operations (like campus dining services, food bank, healthcare, and IT network operations) to help students to apply OM concepts and analytical methods.
  • Role of Information and Communication Technologies in Developing Economies
Grants and Fellowships

Grant from Carole Weinstein Endowment for MGMT 349  Short-term Embedded Study Abroad Trip to Panama, March 2012.

“2008 Verizon Foundation Digital Age Initiative – Using Campus Technologies,” Sponsored by Verizon, Private, $22,500.00. (March 2008 - March 2010). Partnered with University of Richmond Human Resources department to develop employees’ computer skills in support of e-HRM.


2017 University of Richmond Distinguished Education Award for SPCS

2012 International Education Faculty Award from the UR Office of International Education

2004 Who's Who Among America's Teachers

Ewell, P., Litteral, L., Showalter, E., Walk, E. (Panel Presentation), 2011 Southeast INFORMS, “Community Based Learning Projects in Business School Courses,” Southeast INFORMS, Myrtle Beach SC, October 6-7, 2011.

Melton, K., Walk, E., Zhang, W., and Drapeau, R. (Panel Presentation), 39th Annual Meeting Decision Sciences Institute, “What Should We Teach Business Students in Introductory Statistics?” Session One in a four-session mini-conference, “Making Statistics More Effective in Schools of Business,” Decision Sciences Institute, Baltimore, MD, November 22-25, 2008.

Walk, E. (Guest Lecture), Executive Master of Science in Information Systems Fall 2008, “Leading Edge Commercial Applications of Object-Oriented Database Management Systems.” Virginia Commonwealth University, School of Business. (November 2008).

Andrews, R. L., Custer, S., Price, B., Keeling, K., and Walk, E. (Panel Presentation), 38th Annual Conference of the Southeast Decision Sciences Institute, “Important Issues for Statistics Instruction in Schools of Business.” Southeast Decision Sciences Institute, Orlando, Florida. (February 21, 2008).

Walk, E. (Guest Lecture), Executive Master of Science in Information Systems Fall 2007, “Leading Edge Commercial Applications of Object-Oriented Database Management Systems.” Virginia Commonwealth University, School of Business. (November 2007).

Walk, E. M. (Presenter), Third Annual VSCPA Industry Conference, “Managing People in Multiple Locations.” Virginia Society of Certified Public Accountants, Williamsburg, Virginia. (May 2004).

Walk, E. M. (Presenter). “Technology Mediated Learning:  Issues of Efficacy and Outcomes.” Presented as part of the Associated New American Colleges mini-conference “Linking Pedagogy and Technology in Adult Education at the New American College,” Washington, DC, 13-14 January 1998.

Walk, E. M. (Presenter). “Introduction to Object-Oriented Databases.” Invited presentation at the Richmond VA Chapter of the Data Processing Management Association, Fall, 1995.

Institute for Operations Research and the Management Sciences
Decision Sciences Institute
Southern Association of Information Systems
Professional Experience
Assistant Professor and Program Chair (1997-Present)

School of Professional and Continuing Studies & Robins School of Business, University of Richmond

  • Assistant Professor of Information Systems, SPCS
  • Program Chair of Information Systems, Business, and Math, SPCS
  • Assistant Professor of Management, Robins School of Business (joint appointment)
Visiting Assistant Professor of Management Systems (1993-1994, 1995, 1996-1997)

Robins School of Business, University of Richmond

Adjunct Faculty (1992, 1996)

Department of Information Systems, School of Business, Virginia Commonwealth University

Graduate Research Assistant (1989-1991)
  • John Sutherland, School of Business Department of Information Systems, Fall 1991. Research on economic market structures and industrial organization theory, and implications for corporate information systems requirements.
  • William Riehl, School of Business Department of Information Systems, Fall, 1990. Information Systems curriculum requirements for systems programmers, database and telecommunications analysts.
  • Kathleen Cauley and Sally Schumacher, School of Education, Fall 1989-Spring 1990. SAS support, statistical analysis of survey data.
Analyst and Supervisor (1977-1988)

Phillip Morris U.S.A., Richmond

  • Plant Operations: Group Supervisor, Quality Assurance. Directed 3 supervisors and 20-25 non-exempt technicians in the audit of finished product quality of the company's and competitors' brands. Directed the design and implementation of information systems for data collection, management reporting, and statistical analysis. Chaired committee to develop quality standards for Philip Morris U.S.A. and Philip Morris International. Trained international affiliates on standards and quality audit system. (1982-88)
  • Information Systems: Systems Procedures Analyst. Published IS department's system development methodology and procedures manual. Developed and conducted training for department programmers and analysts. (1980-82)
  • Research & Development: Technical Information Analyst. Research, technical writing, and editorial support for R&D staff. Editor of Proceedings of the Third Philip Morris Science Symposium. (1977-80)
Institutional Service

University of Richmond Committees

  • Cross School Curricular Oversight Committee (2010-present), Chair 2012-13
  • Faculty Development Working Group (2011-present)
  • University Faculty Council (2008-2011)
  • Deans’ Assessment Committees (Arts & Sciences, Leadership, School of Professional & Continuing Studies)
  • University Strategic Plan Working Group for the Integrated Academic Enterprise (2008)
  • Board of Trustees Business Management Committee (September 2006 – June 2009)
  • Richmond Council (September 2005 – June 2009)
  • Committee on Faculty Status (September 2006 – June 2009)
  • Task Force on Undergraduate Education Sub-committee on Calendar, Credit, and Assessment
  • Distinguished Educator Award Committee
  • Program to Evaluate Teaching Effectiveness (PETE)
  • Master Plan Committee
  • Strategic Planning Resources Task Force (2000)
  • Richmond Journal of Law and Technology Symposium, moderator Business Method Patents session (2000)

School of Professional & Continuing Studies Committees

  • Admissions Committee (2010-present)
  • Dean's Leadership Team, Faculty Chairs representative (October 2006 – August 2008)
  • Recruiting Committee Information Systems Faculty Member (2012)
  • Recruiting Committee HRM Program Chair (2006)
  • Recruiting Committee Director of Administrative & Technical Services (2004, 2011)
  • Recruiting Committee Teacher Licensure Program Faculty
Community Service

Professional Service

  • Member of Business Administration Advisory Board, J. Sargeant Reynolds Community College, 2013-present
  • Member of the IST Advisory Council, J. Sargeant Reynolds Community College, 2008-present
  • Paper Reviewer, National Decision Sciences Meeting, 2008
  • Paper Reviewer, Southeast Decision Sciences Institute Annual Meeting, 2008
  • Vice Chair (2008-2009), Committee Member, Virginia State Bar IT Committee (June 2001 – June 2009)

Community Service

  • Living Waters for the World & First Presbyterian Church, clean water project leader, 2012 to present
  • Maggie L. Walker Governor's School Foundation Board Auction Committee (September 2006 -2011)
  • Maggie L. Walker Governor’s School, past PTSA President and Board Member
  • NOVA of Virginia Aquatics, past Meet Director and Board of Directors
  • Kanawha Recreation Association, past President, Board of Directors, Aquatics Chair
  • First Presbyterian Church, past Nursery School Board Chairman, Church School Superintendent, Deacon
Walk, E. M. (2011). Documented problem solving as a learning and assessment technique in operations management. Business Education Innovation Journal, 3(1), 57-64.

Walk, E. M., & Brannan, J. D. (2011). Building a sustainable process for analyzing EPA constituent input via social networks. 2011 Southeast Decision Sciences Institute Conference Proceedings. Savannah, GA: Southeast Descision Sciences Institute Conference.

Walk, E. M., & Litteral, L. A. (2010). The application of Little's Law to enrollment management: Improving persistence in part-time degree programs. Palmetto Business and Economic Review, 13, 38-52.

Walk, E. M., & Litteral, L. A. (2008). Examining supply and demand constraints on enrollments in part-time graduate programs. In B. A. Wray (Ed.), The 2008 Southeast Decision Sciences Institute Conference Proceedings. Orlando, FL: Southeast Decision Sciences Institute.

Walk, E. M., & Litteral, L. A. (2007). Application of Little's Law to enrollment management practices in higher Education. The 2007 Southeastern Institute for Operations Research and the Management Sciences Conference Proceedings. Myrtle Beach, SC: Southeastern Institute for Operations Research and the Management Sciences.

Walk, E. M. (1993). Development of a multivariate model of system performance variables for an object-oriented database management system. 1993 Proceedings of the Decision Sciences Institute. Washington, DC: Decision Sciences Institute.

B.S., The College of William and Mary 1977
M.B.A., University of Richmond 1983
Ph.D., Virginia Commonwealth University 1996
Information Systems
Contact Information
217A Special Programs Building
(804) 289-8770
(804) 289-8138 (Fax)