Working on Campus Guide

Guiding Principles

These guidelines support the University’s two fundamental priorities: to promote the health and safety of our community and to ensure an excellent academic experience for our students.

The following information provides guidance for working on campus in a manner that protects everyone’s personal health and safety.

Decisions about workplace and safety protocols align with information from the Virginia Department of Health (VDH), the Virginia Department of Labor and Industry (DOLI), the Centers for Disease Control (CDC), and the Occupational Safety and Health Administration (OSHA). Information about COVID-19 continues to evolve and our policies and plans will be updated as appropriate.

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  • Masking on Campus
  • Building Operations

    The University has taken a multi-pronged approach to address the health and safety challenges presented by COVID-19 and to prepare buildings to welcome back faculty, staff, and students.

    The University’s custodial services teams’ plans follow all applicable public health guidelines for cleaning and disinfection of campus facilities. The University’s routine for cleaning and disinfection includes the following:

    • Procured and utilized only EPA registered disinfectants identified for use against SARS-CoV-2;
    • Prioritized cleaning and disinfection of high-touch surfaces in their assigned areas;
    • Installed disinfecting wipe stations across campus in academic, administrative, athletic, and dining spaces with signage directing individuals to wipe down high-touch surfaces with which they might come into contact; and
    • Significantly increased hand sanitizer stations across campus.

    With guidance from the University’s Healthy Buildings team, the American Society of Heating, Refrigerating, and Air-Conditioning Engineers (ASHRAE), the Association of Physical Plant Administrators (APPA), the National Institute of Building Sciences, CDC and OSHA, University Facilities implemented the following engineering controls in its academic, administrative, and residential buildings: 

    • Modified air handling systems to the greatest extent feasible to increase outside air input into buildings through existing systems;
    • Added UV-C filtration and/or bi-polar ionization to existing air handling systems to neutralize viral particles;
    • Installed foot pulls on bathroom doors, wherever possible;
    • Installed stanchions in high traffic locations or where people are likely to queue;
    • Modified water fountains so that they can only be used to fill bottles and adding bottle fillers in buildings without them; and
    • Installed at least one no-touch faucet in public restrooms.
  • Health & Temperature Self-Monitoring for Faculty and Staff

    With a continued risk of spreading COVID-19, the University asks all faculty and staff members, whether working on campus or not, to self-monitor their health. If you have symptoms of COVID-19 or are sick do not come to campus. Contact your supervisor and reach out to your health care provider. For additional information please follow the Decision Trees here.

  • Employees Unable to Work On-site Due to COVID-19 Illness

    Anyone with a fever (100° F or higher) or other possible COVID-19 symptoms (such as cough, shortness of breath, sore throat, muscle aches, headache, chills, or new loss of sense of taste and/smell) must remain at home and notify their supervisor. Any employee who develops a fever or other symptoms while at work must leave immediately and contact the COVID Support Line immediately at 804-289-8811 or emailing In addition, employees with fever or other symptoms should stay away from others and contact their health care provider or utilize testing with BetterMed or Pixel, as described below.

    Supervisors must notify the COVID Support Team immediately by calling 804-289-8811 or emailing should an employee develop possible symptoms or report they have tested positive for COVID-19.

    If you experience symptoms of COVID-19 or are exposed to someone with COVID-19: Please use these Decision Trees to determine your next steps.

  • Testing for Faculty and Staff

    The University offers two testing options for faculty and staff, which are described below. All employees are required to notify Human Resources by calling 804-289-8811 or emailing with the results of their positive COVID-19 tests.


    The University of Richmond has partnered with BetterMed Urgent Care to provide a COVID-19 concierge testing service for all faculty and staff. Under this arrangement, University faculty and staff will need to schedule a telehealth visit with a BetterMed provider and, if the provider determines that a COVID-19 test is appropriate, BetterMed will do their best to schedule a test within 24 hours at a conveniently located facility. 

    Scheduling an appointment is easy. Go to BetterMed Referrals and fill in the requested information. Once you do so, a televisit will be scheduled for you based on the information you provide. Due to high patient volume, BetterMed cannot guarantee a 24 hour turnaround.


    Self-initiated, FDA-approved, at-home specimen collection kits from Pixel by LabCorp are covered in full by the University.

    To order the Pixel by LabCorp test kit: Go to: 

    1. Complete a screening
    2. Provide your Cigna insurance information or health insurance/payment information if you do not have health insurance through the University.
    3. Receive your specimen kit from LabCorp
    4. Collect your own specimen following detail instructions.
    5. Return the specimen to LabCorp using the provided materials.

    Results are usually available 1-3 days after sample is received at lab. You must be 18 or older to participate in this testing option.


    The University is waiving out-of-pocket costs for COVID-19 visits through Cigna until May 31, 2022, whether you use the two options above, go to your primary care provider (PCP), urgent care center, local health department, or use virtual care. While a diagnosis of COVID-19 cannot be confirmed through virtual medical care, it is still the most convenient and safest way to get the medical attention you may need without leaving home. Contact your primary care physician (PCP) or connect with a virtual care provider on Employees who do not participate in the University’s health plan are urged to contact their health insurer for information about coverage of COVID-19 related care.

    Learn more about health coverage during COVID-19 here.


    In light of the superior options available in the community for faculty and staff seeking COVID-19 diagnostic care and consistent with the University’s objective of preventing the spread of COVID-19 on campus, the use of the on-campus testing clinic is limited to:

    • Diagnostic testing for students eligible to use the Student Health Center
    • Prevalence testing

    If you have further questions about this benefit, please call our COVID Care Coordinator at 804-289-8811 or email


    Staff and faculty identified through contact tracing as being a close contact of a person infected with COVID-19 will be informed whether a test is necessary or required.

    A close contact is defined as being within 6 feet of a person infected with COVID-19 for at least 15 minutes. See above for testing options available for staff and faculty.

  • Meetings

    Employees may ask if they can attend large meetings remotely. Managers and conveners of meetings should be as generous as possible in allowing employees to attend meetings by phone or Zoom if they are uncomfortable meeting in person due to the number of participants or the size of the space. 

    Restrictions may change dependent upon the University’s stage in the Physical Distancing Framework.

  • Reporting Safety Concerns

    If you have a concern about a member of the campus community not complying with the University’s health and safety policies and protocols, you are encouraged to bring your concern to the appropriate party:

    If the concern relates to a student, please contact the appropriate dean’s office:

    • Undergraduate students: the Westhampton College Dean’s Office (804) 289-8468 or the Richmond College Dean’s Office (804) 289-8061;
    • Law Students: Associate Dean Student Services (804) 289-8013;
    • MBA students: Associate Director, MBA Program (804) 289-8012; or
    • SPCs students: Associate Dean, (804) 287-8382.

    If the concern relates to a faculty member, please contact the appropriate Department Chair or Dean.

    If the concern relates to a staff member, please contact the staff member’s supervisor.

    We recognize that under some circumstances, an individual may not feel comfortable reaching out in person or perhaps they wish to remain anonymous. If so, individuals may relay their concerns through the University’s Ethics and Compliance Helpline 804 287-1800 or Ethics and Compliance Reporting Form.

  • Flexible Work Arrangements

    Flexible work options offer alternative approaches to getting work done through non-traditional work hours or locations. Guidance for assessing and implementing Flexible Work Arrangements can be found here. To view the University’s Flexible Work Arrangement Policy, click here.

  • Caregiving Support

    The University provides membership for all full-time employees to Care@Work by, a national network of child, elder, pet, home and other care providers.