Questions & Contact Information

Before you arrive:


Once on Campus:

  • On move-in days (between 8 a.m.–6 p.m.), use the Spider Support Form for questions about card access, facilities or maintenance needs, information technology, furniture, etc.
  • Problems with your residence hall room, contact Facilities.
  • Problems with connecting to university network or WIFI, contact Help Desk.
  • After hours (between 5 p.m.–9 a.m.), contact University of Richmond Police (non-emergency) at 804-289-8715
  • Find your Resident Assistant, Orientation Advisor, or a University staff member