Move-In Guide Fall 2020

Note: This site contains information about arriving on campus, health monitoring, COVID-19 testing, and move-in information. The site will be updated with additional information as it becomes available, so check back often.

Move-In Dates & Times

In order to maintain the required physical distancing within our residential area, as well as decrease congestion during the move-in and COVID-19 testing process, the University of Richmond has staggered move-in for new and returning students over the course of a week.

New student and returning student move-in will each occur over three days:

New Student Move-In Returning Student Move-In
Friday, Aug. 14 Wednesday, Aug. 19
Saturday, Aug. 15 Thursday, Aug. 20
Sunday, Aug. 16 Friday, Aug. 21

New Students

  • Move-in for students participating in transition programs (Roadmap/Endeavor, Multicultural Pre-O, and Appalachian Trail Adventure) will be Friday, Aug. 14, as these programs will begin Saturday, Aug. 15.
  • Move-in for entering first-years and transfers will occur Saturday, Aug. 15 and Sunday, Aug. 16.

Returning Students

  • Returning students will move-in between Wednesday, Aug. 19, and Friday, Aug. 21.
  • Returning students will sign up for a time slot based on their residential area, and appointments will be limited for each time slot to increase physical distancing.
  • Returning students who have a first-year or transfer sibling may sign up for a time slot at the same time as their sibling by contacting to submit a request.

International Students

  • Due to the increased chance of travel delays, new and continuing international students should make every effort to arrive to campus by the dates outlined above to provide adequate time for testing on campus. If your arrival will be delayed beyond this timeframe or you have questions or concerns, contact International Education at
  • Incoming international students will be receiving emails from International Education throughout the summer about the international orientation program, including how to participate if you cannot make it to campus by the arrival date. Please contact International Education at with questions.
  • We appreciate the extra effort you will be making to arrive to campus from your home countries and want to support your way back to Richmond. Students of any nationality who have traveled internationally need to be aware of UR’s quarantine policy.
    • The Centers for Disease Control recommend a 14 day quarantine for anyone entering the United States. With certain exceptions, the United States prohibits entry for non-US citizens who have been resident in China, Brazil or Iran at any time during the 14 days prior to arrival in the U.S. These students should factor into their travel plans the need for a 14-day residence elsewhere prior to entry to the United States, as well as a 14-day quarantine in the U.S. in addition to UR’s pre-arrival health monitoring and testing. Students coming from the Schengen area, UK and Ireland are no longer required to quarantine outside the U.S. according to the 07/16/2020 Department of State announcement.
    • Please consult the CDC website for information about quarantines. U.S. citizens who are abroad and are subject to a quarantine requirement can quarantine in the U.S. We are working on an off-campus quarantine option in Richmond for all undergraduate students arriving from abroad.
    • Students who have a mandatory quarantine period enroute to the United States can receive up to $1,500 support for lodging and meals as they quarantine.

Early Arrivals

New students will not be permitted to arrive on campus prior to Aug. 14. Returning students will not be permitted to return to campus prior to Aug. 19, with the following exceptions:

  • Student-athletes approved by Resident Life & Housing and Athletics
  • Resident Assistant and Orientation Advisor staff
  • Siblings (or students living at the same permanent home residence) if one is a new student

Signing Up for a Move-in Date/Time

To select a move-in time, all students must sign in to StarRez and complete the Move-In Appointment application that will be available in the top red bar of the webpage. Before signing up for a time slot for move-in, each student must read and accept the Housing Addendum. This step is required for all students. Students who do not accept the housing addendum will not be permitted to sign up for a time slot or complete the move-in process.

Students will sign up for a time slot via StarRez, which can be found on at the top of the Residence Life & Housing webpage. If a student has a question or concern about a time slot, please email Assistant Director of Housing Taylor Walsh at

Roommates may not move in during the same time slot. Students may sign up for a time slot before they receive their housing and roommate assignment; however, students must coordinate their time slot with their roommates and change their time slot if necessary to ensure they are not arriving at the same time. If necessary, Residence Life & Housing staff will adjust a student’s time slot to ensure appropriate health protocols. If a student needs to change a time slot, please log back into StarRez and choose a new time. Students will be permitted to change their time slot 48 hours in advance of scheduled move in.

Move-in Protocols

In order to ensure that our new and returning Spiders arrive to their UR homes as safely as possible, the following health & safety protocols must be maintained at all times.

Students will be given three hours to complete their testing and move-in process. Students will register for a one-hour time slot to ensure they have adequate time to get through the testing and check-in process. Following completion of this step, each student will be given two hours to complete the move-in process to their room or apartment. At the end of the two hours, all helpers will need to depart the residential areas to allow for physical distancing. We recognize this time will not allow for immediate decorating of rooms, but room decoration can occur during the period students are awaiting test results.

Wrist Bands

Three wrist bands will be issued to students and helpers after the student moves through the COVID-19 testing area and is checked into their room by a Residence Life & Housing professional. The wrist band color coordinates to a student's chosen move-in time slot. Wrist bands must be worn for the duration of move-in to assist staff in ensuring the appropriate number of persons are inside the buildings.

Face Coverings

It is University policy that all individual inside any building on campus (academic or residential) must wear a face covering that covers both the nose and mouth at all times. Every student will be issued two face coverings upon arrival to campus to the testing site. Non-student helpers are encouraged to bring their own face covering that covers both the nose and mouth. Any person not wearing a face covering will be asked to vacate the building.

Non-Student Helpers

Students are allowed two additional people to help them move in to their rooms and apartments. Any other individuals, including younger siblings, unfortunately will not be permitted inside. All helpers must be wearing face coverings at all time. Helpers will also have to wear their wristband while helping to move item into rooms or apartments. All helpers will have to leave the residence hall at the end of their two-hour time slot. Guests and visitors are not permitted in the residence halls at this time.


Due to limited parking on campus, students are asked to bring no more than two vehicles with them when moving in belongings. Students will use the unloading zones that are designated outside of each residence hall building. Once the vehicle is unloaded, it will need to be moved to a parking lot.

First-Year Students

  • Students moving into Marsh Hall, Dennis Hall, Moore Hall, and Wood Hall should unload in lot C61 and then move the designated area in lot C61.
  • Students moving into Robins Hall should unload in lot C61 or R47, and then move to the designated area in lot C61.
  • Students moving into Lora Robins Court should unload in lot W73 or W74, and then move to lot U21 or W87.

Parking maps are available at:

Prohibited Items

To ensure physical distancing can be maintained within the residence hall rooms and apartments, certain items will not be permitted in these spaces, including,but not limited to:

  • Furniture of any kind including, but not limited to, sofas, futons, chairs, desk chairs, folding chairs, tables of any kind, bean bags, plastic/stackable drawers, and shelves.
  • Trunks or large storage containers or bins must be kept under the bed at all times
  • Fans
  • Additional room items, such as microfridges, will be available for rent through Dorms Direct, but items will be limited.

Students in University Forest Apartments and Gateway Village Apartments are able bring in additional furniture items for their living room and patio, provided they abide by our fire/safety regulations. No additional furniture may be brought in the individual students’ rooms. Students also must abide by the following patio furniture policies:

Patio Furniture (Apartments)
Any furniture item supplied to you by the university in your apartment needs to stay in your apartment at all times. This includes as any furniture (couches / chairs / futons) you may have purchased, clothes, shoes, garbage cans, recycling bins, etc.

The only items that are permitted on patios (UFA only) are:

  • Patio furniture
  • Grills
  • Bikes

Residents in Gateway Village are not permitted to store or place items (to include patio furniture, grills, and bikes) in stairwells, landings, common areas, or adjacent to any building due to safety concerns. Bikes must be placed and stored in the designated area(s).

Pre-Arrival Health Monitoring and COVID-19 Testing

As the health and safety of our campus community is paramount, all students must monitor their temperature and symptoms for at least 14 days prior to arrival on campus. Students will receive a daily email with a link to a health monitoring online platform designated by the University to record this information. Any student who has symptoms of COVID-19 will not be permitted to move in until they meet the following criteria:

  • No fever, defined as less than 100 degrees F, for at least 3 days (that is 72 hours of no fever without the use of medicine that reduces fevers, such as Tylenol, Motrin, aspirin, ibuprofen, paracetamol, etc.), AND
  • Other respiratory symptoms have improved (for example, cough or shortness of breath), AND
  • At least 10 days have passed since the symptoms first appeared or two negative COVID-19 PCR viral tests done at least 24 hours apart.

If family members or persons assisting with move-in have experienced any of the above outlined symptoms, they are not permitted on campus. All persons are expected to follow CDC Guidelines. Students should contact to inform the University that they are displaying symptoms and delaying in returning to campus.

In careful consideration and review of health protocols, the University of Richmond is requiring mandatory COVID-19 diagnostic test for all students moving to campus. When a student arrives to campus, their first stop will be the testing site. A student will not have access to their residence hall room until they have been tested. Any student found to be violating this, or roommate(s) assisting, may be required to leave campus immediately as the safety of all in our community is paramount. 

Upon arrival to campus, each student is required to go through a designated COVID-19 testing area. Following the testing process:

  • If a student is asymptomatic, they will continue through the move-in process and receive their SpiderCard, a welcome pack, and all necessary information and be permitted to move-in to their assigned room. Students are able to remain with their roommate but must wear a face covering in their room and practice strict social distancing until their test results are received, which may take up to 48 hours.
  • If upon arrival a student is symptomatic, they will be instructed to leave campus and isolate with their family. If that is not possible, those students will be placed in the University’s designated isolation rooms to await test results before taking any further action. Should this be necessary, the student will be provided further information about the requirements for appropriate isolation per University guidelines.

As students get settled in their room and await test results, a range of dining options will be available. Resident assistants and orientation advisors will reach out to students to touch base and offer support. Students will also be able to enjoy time outside on our beautiful campus while adhering to our campus health and safety guidelines, including wearing a face covering and physical distancing.

More information about the testing process will be made available in the near future as details are finalized.

Arriving to Campus

When coming to campus, students should use the Boatwright Drive entrance, as it will help with traffic flow through the testing site. Please do not use the River Road entrance upon your arrival to campus.

Arriving to Campus by Car, Taxi, or Ride-Share

Students arriving to campus by car should go to parking lot C70 by Robins Stadium to be screened and tested for COVID-19. Students should park in the lot and follow signage to enter the lower entrance to the stadium (Gate C) for testing. Only students will be allowed into the stadium. All others will need to remain with their vehicle. After testing, students will receive a welcome packet with information, then return to their vehicle and move to the appropriate parking lot for access to their residence hall.

Following testing, staff will verify that the student is arriving during their signed-up time slot and will be given:

A Spider “Web Ready” Welcome Kit containing:

  • Move-in wrist bands – up to three for the student and two non-student helpers
  • Campus map
  • Directions to parking
  • Information sheet
  • Face covering
  • Wipes
  • Hand sanitizer
  • Cinch bag
  • No touch tool
  • Antibacterial pen

Students with Fever or Symptoms at Testing Site

Should a student display a fever (greater than 100 degrees) or symptoms of COVID-19, the student will not be permitted to move into their residence hall. If upon arrival a student is symptomatic, they will be instructed to leave campus and isolate with their family. If that is not possible, those students will be placed in the University’s designated isolation rooms to await test results before taking any further action. Should this be necessary, the student will be provided further information about the requirements for appropriate isolation per University guidelines. Additional details for next steps in these cases are currently being outlined and will be available soon. If family members or persons assisting with move-in have experienced any of the above outlined symptoms, they are not permitted on campus. All persons are expected to follow CDC Guidelines.

Students who are Fever and Symptom-free at Testing Site

If the student is fever and symptom-free (less than 100 degrees), the student will pick-up their mailbox key and have their residence hall access activated by University staff.

Students should receive their test results within 36 to 48 hours. Until a student receives their test result, they should practice strict physical distancing and wear a face covering at all times, including in their residence hall room. They must also keep track of any individuals that they have "close-contact" with — defined as less than 6 feet of distance for more than 15 minutes — to aid in contact tracing.

If a student receives a negative test result, they are no longer required to wear a face covering within their residence hall room, but they will be required to wear a face-covering outside of their room, maintain physical distancing while on-campus, and continue to track individuals that they have "close-contact" with.

If a student receives a positive test result, they will be required to temporarily move to the University's isolation housing. In addition, any individual that they have "close-contact" with will also be required to temporarily move to the University's isolation housing. This housing option includes full WIFI access, food drop off, and other needed amenities.

Moving into Your Residence Hall

Unloading Area

Once students have completed the COVID-19 testing and check-in process, they will be directed to designated unloading areas in close proximity to their halls for move-in. If a student has an additional car with an additional family member, that vehicle will be directed to go straight to the unloading area. These helpers are asked to remain with their vehicles until their student joins them for unloading. Additional information on where families move their cars following the two-hour window is forthcoming.

Shipping Items to Campus

Each student will receive their UR box number by August 1 in order to mail items to campus in advance.  

Students who mailed packages to campus prior to their arrival will be able to retrieve them at the campus Post Office (#410 on campus map) during the following hours:

  • Friday, August 14          9:00 a.m. - 5:30 p.m. 
  • Saturday, August 15      9:00 a.m. - 12:00 p.m.             
  • Sunday, August 16        9:00 a.m. - 12:00 p.m.              
  • Wednesday, August 19  9:00 a.m. - 5:30 p.m. 
  • Thursday, August 20     9:00 a.m. - 5:30 p.m

Students will receive an email confirmation once the package has been processed. Students are asked not to come to the Post Office until they receive this notification.

Maintaining Healthy Residence Halls

To maintain proper physical distancing, protocols regarding traffic flow within our residential areas have been established. The following items will be marked with signage:

  • Designated entrances
  • Designated exits
  • Up stairwells
  • Down stairwells

Additionally, it is expected that all students, families, and helpers walk single file and keep to the right as much as is possible while moving throughout the halls.

Elevators should not be used unless absolutely necessary. Per the university's physical distancing guidelines, elevators are designated as single-use only. On move-in days only, exceptions may be made to accommodate members of the same family.

RA Assistance & Floor Meetings

Resident Assistants (RA's) are student leaders in Residence Life & Housing, who have been thoroughly trained and are skilled in assisting students with this transition. RA's will be available for assistance and to answer questions throughout the move-in process. They will be wearing t-shirts bearing the Residence Life & Housing (RLH) logo. Please seek out these student leaders with general questions and inquiries regarding move-in. Remember to maintain a distance of six feet at all times.

RA's will also be hosting floor meetings virtually as soon as move-in is complete, and will provide additional information about living on campus, staying safe and healthy, and building community. Students should check their Richmond email frequently for this information.

New Spider Orientation Programs

Students, parents, and families should download our "Spider Guides" app, available in the app store (for both iOS and Android platforms). Orientation schedules for New Spider Orientation, Parent and Family Orientation, and the Transition Programs (Roadmap, Multicultural Pre-O, and the Appalachian Trail programs) are available there. Additional information is also available on the New Spiders site.

Parent and Family Orientation Information

In order to maintain physical distancing, the Parent and Family Orientation will only occur virtually. Parents and families will be able to attend it live on Zoom, where parents and family members can hear from our President and Provost, the Deans of Richmond and Westhampton College, and the Vice President for Student Development. In addition, breakout sessions centered around health and well-being, academics, and student engagement, where we will have faculty and staff who work directly in those areas be able to answer questions. All sessions will be recorded and posted online, in case you cannot attend.

Orientation Advisors

Orientation Advisors (OA's) are student leaders, who have been trained and are skilled in assisting new students in their transition to campus. OA's are available throughout the New Spider Orientation programs to help answer questions, provide students with appropriate resources, and build community. OA's will be wearing Orientation t-shirts and will have a name tag on throughout the New Spider Orientation programs.

Students are reminded to maintain a distance of six feet at all times and wear a face covering during in-person orientation programs.

Dining Information

Until a student receives their COVID test result, students will not be able to “dine-in” at the Heilman Dining Center, and should use the “pick-up” option. Once a student receives a negative COVID test result, they will be able to use the dine-in option. 

In the Heilman Dining Center (HDC), there will be lines dedicated for pick-up meals, and lines for those choosing to dine-in (first-come, first-serve). For students with any special diet needs, they should use Line 3, which is dedicated for them. Any student who needs assistance should contact dietician Karen Hensley.

Student meal plans are active, as of Friday, August 14, 2020.

For dining locations, hours, and updates, please visit the Dining Services website.

If You Feel Ill Once You are On Campus

If you believe you are ill, you are required to contact the Student Health Center immediately by telephone at 804-289-8064. Do not go to the Student Health Center without calling first. If you are experiencing a medical emergency contact 804-289-8911.

After evaluation, Student Health Center will provide you with further instructions. In some cases, Student Health Center or another medical professional may deem it necessary for a student to be placed in quarantine or isolation housing. You are required to follow these instructions for your own health and safety as well as that of the larger community.

If quarantine or isolation housing is recommended, the University reserves the right to move a student from their assigned residential space into a space deemed appropriate. The period of quarantine or isolation period will be determined on a case-by-case basis by medical professionals.

One Card Information

Please ensure you have completed all items on the New Spiders Checklist, including your UR ID photo submission and setting a PIN for access to their residence hall room. This step is critical to the move in process. Follow the instructions on the One Card website.