Home 
 1. Eric Palmer 
 Director of Web Services 
 New to Higher Ed (10 months) 
 CSM and CIPP 
 9+/20+ years of Web/IT Experience 
 Skilled in process design, agile/scrum/lean a...  
 Evangelist for Agile/Scrum - Inspect and Adap...  
 2. The University of Richmond 
 Overview 
 5 Schools 
 Students 2006-2007 
 Faculty 
 3. Web Services 
 Part of Information Services 
 Problem statement 
 Vision  
 4. Approach 
 Collaborate within and outside of the Univers...  
 Form strong partnership with Marketing Commun...  
 Ensure site migration and other major work is...  
 learn to say "no" 
 Drive for standard tools, techniques, process...  
 Go Agile/Scrum - Inspect and Adapt 
 Cascade 
 Have fun 
 5. System Environments 
 Isolated and Scalable Systems 
 Robust Load Balanced Web Servers 
 Flexible Development and Test Environments 
 Why Traditional Development Stages Don't Work...  
 6. Best Practices 
 Early and Often 
 On Going 
 Users 
 7. Quality Assurance 
 Before Cascade Site Construction 
 During Site Construction 
 Post Construction and Post Deployment 
 Throughout 
 Reduce "LINK ROT" 
 8. What we like about Cascade 
 Ease and Speed of Content Entry 
 Content Reuse 
 WYSIWYG Content Entry 
 Folder driven Nav 
 Publishing Sites 
 Repeatability of Our Work 
 9. Improvements We Would Like 
 Copy a Site 
 Form builder (the php form builder has never ...  
 Concept Based Cascade Documentation 
 One template for many targets 
 Better Version Testing & Reliability 
 Smart Publishing 
 RSS generation 
 Improved Workflow 
 10. Progress to Date 
 Migrated 7 sites w/1000 pages 
 Replaced formmail and frontpage form system 
 Migrated/Detangled 90 percent of tangled Sola...  
 Built Campus Web Crawler and other applicatio...  
 Established WordPress MU as blogging platform...  
 Established Agile/Scrum team with 2 CSMs 
 On track for ~50 cascade sites by end of 2007...  
 11. A Work In Process 
 Continuously improving processes  
 Building Undergraduate Catalog in Cascade and...  
 Building News article publishing components i...  
 Building & Deploying 42 Arts and Sciences Sit...  
 12. Contact Info 
 Eric F. Palmer 
 EPalmer@richmond.edu 
 (804)-287-6591 Office 
 (804)-405-7404 Cell 
 AOL IM: DaddyOh234  
 Twitter: DaddyOh 
 Professional Blog http://keillor.richmond.edu...  
 Personal Blog http://vitaljourney.org 
 13. Appendix 
 Campus Web Crawler 
 Example sites 
 Tools 
index_img1.gif Cascade Site Migrations Lessions from the front!
Eric Palmer The University of Richmond Web Services Approach System Environments Best Practices Quality Assurance What we like about Cascade Improvements We Would Like Progress to Date A Work In Process Contact Info Appendix
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